RETURN POLICY

Items must be sent back to Chic & Savvy Boutique within 3 days of the customer having received the package. Eligible items will ONLY be accepted for store credit.

NO REFUNDS will be given unless the item is not in stock at the moment of purchase in which case, we will contact the customer to inform them via email, or phone.

Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Chic & Savvy Boutique product tags attached.

Please ship items back including your name, email, phone number, and address inside the package. Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package.

Chic & Savvy Boutique
P.O. Box 618430
Orlando, FL 32861

 

EXCHANGE POLICY

We are constantly bringing in new merchandise, but in limited quantities. If you send back the item you want to exchange, there are no guarantee that we will have what you want at that time.

However, for an exchange, simply return your package by following the normal return procedure. We will issue you a store credit once we’ve received your return.


That way, you may use the credit towards the correct item/size or for another item. Store credits DO NOT expire.